Continuity

Expansion customers can rely on the continuity of their solution.

What happens if, in the most extreme case, Expansion encounters a financial calamity? Nothing. That is, nothing changes for you as our customer (using our cloud services).

When you choose Expansion as your cloud service provider, you can participate in CloudSecure: the ultimate guarantee that your information is safe and that services will be continued.

Expansion has established a so-called CloudSecure agreement with a third party, Softcrow. This means that (access to) your information – including all the services around it – is always guaranteed by an independent party. This party takes over the contracts including all obligations and software licenses (including the source code of our software), and continues the service.

Expansion has taken this measure because we feel this as a responsibility to our customers. Our customers should not be affected if Expansion ceases to exist.

Expansion and Escrow: CloudSecure Solutions

Most of the questions companies ask about cloud services are about the security of their information and the continuity of the service provider. Rightly so, because these are the main concerns. The answers we can give to these questions determine to a large extent whether you want to partner with Expansion as a cloud service provider.

Cloud solutions can be found all around us, and so are cloud service providers. However, one service provider is not the other.

Expansion has distinguished itself in many ways from its competitors for many years in well thought-out solutions around digital document management.

The same applies to our cloud services. When it comes to safety, reliability, confidentiality (also read NEN ISO 27001 and Data Processing Agreement)Expansion offers you maximum security.

When it comes to continuity: Expansion has been successfully offering its solutions for 30 years. This is a sign of continuity and stability. Continuity is also important to you. In fact, you want to make sure that your documents are and remain secure and accessible and that our services can always continue. Even in the case Expansion doesn’t exist anymore.

That’s why Expansion, in collaboration with partner Softcrow, offers you this unique concept: the CloudSecure agreement. This gives you, as our customer, a 100% guarantee of continuity. You will always be able to access the documents, you can always use our document management software and the agreed service around your documents is guaranteed to continue.

Why a CloudSecure agreement?

In today’s uncertain world, where even the largest multinationals can fall over, we sometimes have to take into account the worst. That is why we at Expansion want to safeguard the interests of our customers in all circumstances. The CloudSecure agreement from Softcrow takes care of that.

All processes, procedures and services are described and defined legally, technically and operationally within the CloudSecure agreement. There is a fixed contract that states all responsibilities, (delegated) work and its realization that is agreed upon between the contract partners. This concept is unique for the market of digital document management and additional services. This puts Expansion far ahead of its competitors.

Expansion is very keen to arrange this part of the service for its customers. We’ve been working on it for a long time, because it’s complex matter. But we can now guarantee that you as a customer will never be depended on the continuity of our organization. And which other companies in this market offer the same guarantee….?